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Proper planning and sufficient lead time can result in publicity that will launch your product into the spotlight. Read the Red-Spark article, A Better Reference Process Means a Better Launch, published by Pragmatic Marketing.

 

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Best Practices
Managing Telereference Calls PDF Print E-mail
Written by Amy Madsen   

ImageWant to increase the number of reference materials you product in an optimal fashion? Then consider telereference conference calls. A telereference conference call is like one-on-one sales reference call, but more leveraged. There are a number of terrific benefits.

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Compensating References? PDF Print E-mail
Written by Amy Madsen   
ImageIs it common for customers to ask for something back in recognition of their participation? In general, the best references do not expect anything in return. They are willing to assist for a variety of reasons... 
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Ask the Ultimate Question PDF Print E-mail
Written by Amy Madsen   

ImageDo you know Fred Reichheld? (The following copy comes from Netpromoter.com. Read about Red-Spark's relationship with Netpromoter.com.) His latest book introduces Net Promoter Score® (NPS), the radical new tool being rapidly deployed by leading firms to transform ordinary customers into promoters - the drivers of sustainable growth.

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Supporting the Earnings Call PDF Print E-mail
Written by Amy Madsen   
ImageThe quarterly earnings conference call and press release is an exciting reference opportunity! Are you showcasing your recent, largest customer wins to full advantage? If not, read on to learn how.
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Elevating the Reference Role PDF Print E-mail
Written by Amy Madsen   

By asking customers one simple question, "How likely are you to recommend (Company X) to a friend or colleague?" on a 0 to 10 scale, companies can track their Net Promoter Score® (NPS), the single most reliable indicator of a company's ability to grow.

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