Last Updated: September 28, 2016
Our Policy is intended to explain our privacy practices concerning information about you, including:
The following is a summary of the types of personal and non-personal information we may collect from or about Site users.
Site Users and Voluntarily Provided Information. We collect personal information on the Site when you utilize the Site (referred to herein as a “Site User”) or otherwise choose to provide personal information to us, such as through our contact form. Personal information is any information that can be used to identify or locate a particular person or entity. This may include, but is not limited to: personal name and business entity name and/or title with the applicable business entity, as well as your personal and/or business e-mail address, mailing address, daytime and/or mobile telephone numbers, fax number, and/or any other information requested on the applicable Red Spark webpage. We also may collect certain non-personal information from Site Users, such as information typically contained in a web server’s log files or analytics program, including without limitation: IP address, browser type, operating system, geographic location, referral information, click-stream data, etc. For additional detail about these practices, please see the section below entitled “Site User Behaviors Collected With Cookies, Web Beacons and Other Web Technologies.” Furthermore, we may collect server and individual activity information so that we can provide our products and services to Site Users. Red Spark may also collect information from Site Users when you voluntarily provide it to Red Spark through other means (for example, by signing up for an email newsletter, filling out a registration offer, or by other means of online or offline surveys, order forms, or registration pages operated by Red Spark or third parties (collectively, a “User Form”). In a User Form, Red Spark or a third party may offer you incentives in exchange for registration or providing information about yourself, such as name, email address, street address, zip code, telephone numbers, birth date, gender, occupation, and employment information (together, “User Information”). Completing the User Forms is voluntary and you are under no obligation to provide User Information.
You may set your browser to warn you that cookies are in use, or to block the use of certain cookies. Most browsers are set to accept cookies. If your browser is not set to accept cookies, certain uses of the Site may require you to go to your browser user preferences to enable cookies. Each browser is different, so check the ‘‘Help’’ menu of your browser to learn how to change your cookie preferences. If you change computers, operating systems or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser. To find out more about cookies, please visit www.cookiecentral.com.
(b) Web beacons. A web beacon is programming code used to display an image on a web page and can also transfer an individual’s user identification to a database and associate the individual with previously acquired information about the individual. Web beacons enable us to track certain websites you visit or content you view online. Web beacons help determine products or services in which you may be interested and help track online behaviors for marketing purposes. More information about web beacons is available at http://www.webopedia.com/TERM/W/Web_beacon.html.
(c) Where Technology Information is Collected. Technology Information may be collected directly from the Site or through Red Spark-delivered marketing materials.
(d) Outside Information. Red Spark may lawfully receive information about you from third parties, such as information located in public databases.
(e) No Information Collected from Children Under 13. Please be advised that we do not knowingly solicit or collect personal information from children under age 13, nor do we knowingly market our products or services to children under age 13. If we become aware that a child under age 13 has provided us with personal information, we will delete it from our database. If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us at firstname.lastname@example.org.
We use your personal information primarily for administrative purposes pertaining to your use of the Site and customer management purposes, including without limitation: (a) providing reports, customer service, newsletters, RSS feeds and other information, products and/or services that you have signed up for or have otherwise agreed to receive; (b) operating the Site; (c) sending you information regarding the Site; (d) displaying content that is customized to your preferences; (e) contacting you when necessary regarding your inquiries and/or operational updates to our Site; and (f) for validation, suppression, content improvement and feedback purposes. Unless you indicate a preference not to receive such information when you utilize or contact us through the Site or subsequently, we may also send you surveys and marketing communications to inform you of new products or services or other information or offers that may be of interest, and/or updates about Red Spark. These surveys, marketing communications, or updates may come from Red Spark or our service providers. If you do not wish to continue to receive surveys, marketing communications or updates, you may indicate this preference by following the “unsubscribe” or “opt-out” instructions included within each email communication, or by other written request to Red Spark. Please keep in mind that, even if you choose not to receive these communications, you may continue to receive transactional or account communications (e.g., confirmation emails) and other communications that are required or permitted by applicable law.
You also agree that we may also use your name, company name and logo in advertising or promotional materials to refer truthfully to you as a Site User.
We use non-personal information primarily for internal research and analytics to improve our Site and our services.
We do not sell, rent, lease or disclose your personal information collected by the Site to unaffiliated entities, except in the limited circumstances listed below. Red Spark may transfer or disclose information to our affiliated entities, that is, entities that control, are controlled by, or are under common control with Red Spark, for marketing and other purposes at our discretion.
We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may engage other companies to handle the processing of payments, to provide data storage, to assist in marketing Red Spark’s products or services, to conduct audits, to provide web analytics, and to provide hosting, design, development and other operations which make our Site work. Other third-party service providers may help us communicate with you through electronic mail, direct mail or telephone communication. Our policy is to permit these third-party service providers to obtain only the personal information they need to provide the services, and to require them to protect personal information to the same extent as Red Spark, including not using it for any improper purpose.
We may also make your personal information available to non-affiliated third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary under the following circumstances:
In addition to the foregoing, Red Spark may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons. For example, we may provide our Site Users with aggregate, anonymous non-personal information about individuals, including, without limitation, demographic data. This aggregate data allows us to create anonymous groups that our partners use to identify business opportunities.
If you would like to delete or update the personal information that we have collected from you, simply send your request via e-mail to email@example.com.
We will process your request, where possible and subject to the terms and conditions contained herein, within a reasonable period of time after receipt. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
To unsubscribe from Red Spark or Site User email lists, click the link included in the footer of any message delivered by Red Spark or a Site User and follow the instructions provided, or contact us in writing.
Notwithstanding the foregoing, even if you unsubscribe from marketing emails, we may continue to contact you for the purpose of communicating information relating to your use of the Site and Red Spark’s products or services, as well as to respond to any inquiry or request made by you.
We know it takes confidence and trust to share personal information online. We endeavor to keep your confidence and maintain your trust by protecting your personal information. To that end, we maintain reasonable standards of security and confidentiality. Red Spark’s computers have security measures, such as firewalls, to protect against the loss, misuse and/or alteration of the information under Red Spark’s control. Red Spark also maintains physical and procedural safeguards to protect information under our control and to restrict access to those employees and agents who have a need to know in order to provide services to you and/or operate our business.
Notwithstanding such measures, Red Spark cannot guarantee that its security measures will prevent its systems and computers from being illegally accessed and the individual information on them stolen or altered. Despite our efforts, as with most Internet sites and businesses, it is possible that third parties may unlawfully intercept or access transmissions of private communications and/or unlawfully gain access to protected computers. No method of data collection, transmission or storage is 100% secure, and we cannot warrant such absolute security. Whenever you provide personal information online, you accept this risk, including when you share your personal information with us and our affiliated entities.
Notwithstanding these inherent risks, we make a concerted good faith effort to ensure that your personal information is protected by maintaining the reasonable standards of security and confidentiality mentioned above.
Third Party Web Technologies. Site Users as well as other partners and advertisers who provide Site analytics, may use their own cookies, web beacons and other Web Technologies to collect information about you. Red Spark has no control over third parties’ use of such Web Technologies.
Links to Third Party Websites. The Site and e-mail messages transmitted by Red Spark on its own behalf or on behalf of its Site Users may contain links to third-party websites (“Third Party Websites”). Please be aware that Red Spark is not responsible for the privacy and security practices of Third Party Websites. We encourage you to be aware when you leave the Site and to read the privacy policies of each and every website that you visit. This Policy applies SOLELY to information collected by Red Spark and/or the Site.
If you have any questions regarding this Policy, or would like more information on our privacy practices, please contact us at firstname.lastname@example.org.